• Address: Gulfport, MS 39502 (map)
• Date Posted: 10/01/09
• Job Type: Full-time

Imagine working for an exciting entrepreneurial company where employees are committed to meeting big challenges and making a real difference. . A leading communications and media company where people come to do great work.

We are currently looking for talented and motivated individuals to join our winning team where you will have a chance to innovate, grow and do what really matters.

More specifically, you will:
• Handle incoming calls;
• Listen to customers, analyze their needs and offer adapted solutions;
• Promote products and services;
• Take appropriate action to efficiently resolve issues.
• Identify customers need for additional products and services.
• Take accountability to solve issues from beginning to end.
• Meet established productivity objectives.
• Receive and incorporate feedback to improve personal and business performance.

In fact, you will act as ambassador to our clients and provide them with a superior customer experience at all times.

If you...

• Have a high school diploma or higher
• Are available to work on a flexible schedule: days, evenings and week-ends
• Are able to communicate perfectly in English
• Possess basic computer knowledge (Windows-based systems and internet navigation)
• Possess superior multitasking abilities
• Demonstrate ability to positively influence others (propose options/solutions to customer)
• Know how to deal with problem issues with a sense of urgency
• Are punctual and committed to work schedules

We offer you …

• A permanent position and Full Time position
• A competitive starting salary of 18,24$ up to 23$
• An evening premium (an additional $1 per hour after 6pm)
• An excellent bonus program (up to $3,000 per year, based on performance)
• Access to a wide range of benefits (medical and dental)
• The opportunity to access a pension plan, and a stock ownership program
• Up to a 50% discount on many products and services

In addition, you will have access to:

• An on-site gym
• An on-site cafeteria with big screen TV and pool table
• Free parking

Interested?
Then…this job is perfect for you!

Become a guru in the art of customer service — join us today at one of our leading-edge call centre and enjoy one-of-a-kind experience!